Artisan Logistics Inc utilizes a 3rd party to process all freight claims. CDS, "Claims Done Successfully"
Please fill out claim form and add any accompanying documents to include:
Reason for claim: Damage, Short or Loss
Dollar Amount of Claim
Copy of Bill of Lading
Proof of Delivery if Damaged or Short
Certificate of Insurance
Director of Sales, CDS, Inc
171 W. Wing St #204A
Arlington Hts, Il 60005
Claims process is below.
Below is the claim form that we would prefer Artisan use when sending claims to CDS.
Information in number 1 and number 2 can be filled in on the form.
Items 3 thru 7 are documents to include with the claim form submission.
We understand that in some instances where the product is damaged but is going to be repaired, you may not have a repair invoice.
If you have a repair estimate, we can use that to get the notice of claim sent to the carrier. If you don’t have an estimate, we will submit the claim as an “intent to File Claim”.